The Ultimate Shopify Customer Journey

Feb 24, 2022, 7:00 – 9:30 PM

Join us LIVE to improve your Shopify store’s customer journey and revenues.

About this event

Practically every D2C business owner has experienced the customer journey as a consumer, so most will agree that experience is everything. Customers form opinions about brands based on the sum of all interactions and decide whether or not to keep engaging.

That’s why the best performing eCommerce companies visualize customer interactions as a journey made of stages – allowing them to look at the consumer’s experience as a whole. But how do you improve the customer journey for your Shopify store?

Committing to enhancing the customer journey for sustainable growth

It only takes one slip up to cause a customer to progress or regress in their journey. For example, showing the wrong message, sub-par customer service, over-complicated checkout processes, etc., can cause people to disconnect from your brand.

That’s why matching offers and other communications to fit the right stage for each consumer is essential. You can significantly enhance the customer journey by presenting things at the right time.

What you’ll get from the event

  • Learn how to be an active participant in creating and nurturing desired customer journeys instead of constantly reacting
  • Discover ways to ensure your teams aren't in silos and everyone is working together to address consumer needs
  • See how successful Shopify brands use customer journey mapping to create a 360-degree view of every interaction
  • Learn practical tips and tactics to deliver best-in-class customer experiences consistently
  • Uncover clever ways to identify roadblocks in the customer journey

Join us LIVE to improve your Shopify store’s customer journey and revenues.

Speakers

  • Elaine Sloboda

    Recharge

    Senior Partner Manager

  • Dave Bor

    Attentive

    Sr. Director, Partner Marketing

  • Andrew Chan

    Aftership

    Co-Founder & CMO

  • Auri Korva

    Meta

    Strategic Partner Manager

  • Nick Romaya

    Recart

    Head of Partnerships

  • Sarah Schroeder Conde

    Shopify

    Strategic Account Manager, Key Accounts

  • Dan Anand

    Loop

    Tech Partner Manager

  • Kevin Marvinac

    ShipBob

    VP of Partnerships

  • Fiona Stevens

    LoyaltyLion

    Head of Marketing

  • Mia Bobak

    Triple Whale

    Head of Partnerships

Contact Us

Partners

Gorgias logo

Gorgias

Meta logo

Meta

Shopify logo

Shopify

Shipbob logo

Shipbob

Attentive logo

Attentive

ReCharge logo

ReCharge

LoyaltyLion logo

LoyaltyLion

Recart logo

Recart

AfterShip logo

AfterShip

Loop logo

Loop