Today people can shop for nearly everything, virtually anywhere and anytime, through multiple devices. D2C brands that achieve high success do so by delivering seamless omnichannel customer experiences.
It starts with thinking about the customer journey and taking a holistic approach that translates into revenue. You can have the biggest success ever by making every interaction involving your brand safe, easy, and consistent.
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Senior Platform Partnerships Manage
VP of Strategy, DTC
Head of Merchant Enablement
Merchant Success Manager
Rohan is the Senior Platform Partnerships Manage at Gorgias. Prior to joining Gorgias, he developed the investor partnership program at Clearbanc, a revenue-based source of financing for D2C eCommerce brands. He also spent just over 3 years at the Toronto Stock Exchange, working closely with companies in the junior marketplace (TSXV) to help them better connect to more qualified and meaningful pools of capital. He is passionate about helping companies scale through various means, to ultimately help them reach success.
For 20+ years, Doug has helped companies deploy effective digital strategies, while also building industry-leading professional services firms focused in the commerce space. Prior to joining The Stable, Doug was VP of Strategy for BVA, which included commerce strategy and data & analytics teams. Doug previously served as SVP of Consulting for LiveArea, a global commerce consulting firm offering strategy, technology, and marketing/UX services. He’s also led consulting groups for Razorfish, Amplifi Commerce, and Nokia.
Blake Imperl Heads Merchant Enablement at Wonderment. He previously was Head of Partner Community at Attentive where he helped champion the framework on using SMS as a relationship-building channel. Blake has a deep E-Commerce background spending the majority of his professional career building and scaling retention marketing programs for D2C brands. He is passionate about teaching brands and agencies alike how to better use retention marketing channels to create exceptional customer experiences.
Anisha is a Shopify Merchant Success Manager with a focus on mid-size high-growth retailers across many verticals. She has spent over a decade at several companies of varying stages of growth. She led Merchandising and Supply chain at Riya Collective, a YC-backed start-up focused on bringing Indian fashion to the American marketplace. Prior to Riya, she spent several years at H&M where she helped launch Canada’s H&M.com and scale its North America DTC channel. She began her career in Merchandising at Saks Fifth Avenue during its transition to an Omnichannel model. Anisha is passionate about helping teams achieve their mission to connect with customers and scale.