Today people can shop for nearly everything, virtually anywhere and anytime, through multiple devices. D2C brands that achieve high success do so by delivering seamless omnichannel customer experiences and scaling their growth.
It starts with thinking about the customer journey and taking a holistic approach that translates into revenue. You can have the biggest success ever by making every interaction involving your brand safe, easy, and consistent.
Tune in LIVE this March 29th, 12 pm PST / 3 pm EST to hear your best tips from Gorgias, Shopify, Omnisend and Dash.
Senior Platform Partnerships Manage
Merchant Success Manager
Director of Customer Success
Director of Partnerships & Business Development
Rohan is the Senior Platform Partnerships Manage at Gorgias. Prior to joining Gorgias, he developed the investor partnership program at Clearbanc, a revenue-based source of financing for D2C eCommerce brands. He also spent just over 3 years at the Toronto Stock Exchange, working closely with companies in the junior marketplace (TSXV) to help them better connect to more qualified and meaningful pools of capital. He is passionate about helping companies scale through various means, to ultimately help them reach success.
Anthony is a Merchant Success Manager at Shopify. While beginning his career in Education, he was able to transfer his skills and research to the tech world. Working in Customer/Merchant Success for 4+ years, Anthony prides himself on his strategic and personable relationship building. Anthony is extremely motivated to work with and watch his merchants achieve their goals- no matter how large. When Anthony is not driving merchant success, he is at home with his wife, daughter, and dog(ter) in Paris Ontario.
Gabe Macaluso currently serves as the Director of Customer Success at Omnisend. He has been active in the email marketing and the ecommerce space over the last 7 years where he has worked with a number of IR1000 retailers. Macaluso is a published contributor including one of the most top rated blog posts with Shopify Plus and has presented at a number of industry events on the importance and success of omnichannel marketing and commerce.
Patrick Brady, Director of Partnerships & Business Development at dash.fi. - Where we help brands and agencies scale by providing the most cash back on credit card ad spend. Prior to dash.fi I spent the past 10+ years in digital ad sales at Taboola, Pandora, and DFO where I found my passion for eCommerce and D2C Marketing.