As customer acquisition costs grow, leveraging new outreach channels has become increasingly important in retaining and engaging your customers.
In APAC, SMS is a new channel which more and more merchants are leveraging to increase cut through and conversion from outbound campaigns. With Klaviyo and Gorgias, merchants are now able to facilitate 2way conversations with customers to build relationships, answer questions and increase LTV.
Hear from Gorgias, Klaviyo and Kulani Kinis about how they’re leveraging this new channel.
Strategic Partner manager
Digital Marketing & Content Coordinator
Account Executive, Mid-Market Customer Growth/SMS
Jemma has been heading up the outbound marketing efforts for Kulani Kinis for the past 2 years and jumped on the SMS journey with Klaviyo as soon as the functionality launched in 2021. Before joining Kulani Kinis she sharpened her skills as an all-round marketer at 2 Sydney-based marketing agencies. Jemma is passionate about making the shopping journey for Kulani’s customers as seamless and enjoyable as possible.
Helping APAC Brands Deliver Results with SMS and Email!