As customer acquisition costs grow, leveraging new outreach channels has become increasingly important in retaining and engaging your customers. In APAC, SMS is a new channel which more and more merchants are leveraging to increase cut through and conversion from outbound campaigns. With Klaviyo and Gorgias, merchants are now able to facilitate 2way conversations with customers to build relationships, answer questions and increase LTV. Hear from Gorgias, Klaviyo and Kulani Kinis about how they’re leveraging this new channel.What you’ll get from the event:
