How to Drive Loyalty & Retention in 2023 & Beyond

Tech Masterclass
Thu, Jan 26, 3:00 PM (EST)

About this event

Today consumers have more options than ever. Access to thousands of competing websites to buy goods from has increased marketing costs and made growth a challenge for businesses. But imagine you could reduce your marketing budget significantly while still improving sales.

That would be a dream come true for many DTC eCommerce brands, and it's possible. E-commerce companies that get customer loyalty and retention right can experience explosive growth while cutting costs.

Taking your customer loyalty and retention to a different level

Customer retention is the primary goal of loyalty programs, so you can only have one with the other. It also costs more to acquire a new customer than to keep one. Therefore, improving customer loyalty and retention means a more profitable company overall.

But you must leverage the right combination of strategies, tactics, and tools, which is what this event is all about and more. By the end of this webinar, you’ll have enough things to help you win more repeat purchases and become more profitable.

What you’ll get from the event

  • Learn about the top strategies for building relationships that drive long-term retention
  • Discover the most effective tools for boosting customer engagement and improving loyalty
  • Learn how to start building a loyal following right from the first purchase
  • Uncover the best retention strategies used by the most successful DTC eCommerce brands

Speakers