Selling directly to the consumer isn’t easy, and keeping customers gained is even more challenging. However, with so many DTC eCommerce brands vying for customer attention, staying on top of retention is mandatory.
Focusing on retention can lead to a solid customer base that will continue to purchase from your brand for many years. But you need the right tools, and researching for them will take time – unless you take a shortcut.
Access powerful retention tools to increase customer loyalty
Most executives will agree that retaining existing customers while steadily acquiring new ones is the best way to grow. They know losing customers and having to make up the loss by doubling customer acquisition is expensive. That’s also why the most successful and largest DTC eCommerce brands leverage retention tools.
These tools are central to improving customer retention and boosting their bottom lines. For example, Amazon provides customers with personalized recommendations for products and services based on past purchases, which increases the likelihood they will return. The company would be unable to do that without leveraging the right tool asset.
What you’ll get from the event
- Discover various tools for improving customer retention and deepening loyalty.
- Learn about key retention tactics used by leading DTC eCommerce brands.
- Discover clever ways to accelerate repeat purchases with personalized experiences.
- Explore strategies for leveraging data and analytics to grow customer retention