Selling directly to the consumer isn’t easy, and keeping customers gained is even more challenging. However, with so many DTC eCommerce brands vying for customer attention, staying on top of retention is mandatory. Focusing on retention can lead to a solid customer base that will continue to purchase from your brand for many years. But you need the right tools, and researching for them will take time – unless you take a shortcut. Most executives will agree that retaining existing customers while steadily acquiring new ones is the best way to grow. They know losing customers and having to make up the loss by doubling customer acquisition is expensive. That’s also why the most successful and largest DTC eCommerce brands leverage retention tools. These tools are central to improving customer retention and boosting their bottom lines. For example, Amazon provides customers with personalized recommendations for products and services based on past purchases, which increases the likelihood they will return. The company would be unable to do that without leveraging the right tool asset.Access powerful retention tools to increase customer loyalty
What you’ll get from the event
Gorgias
Tech Partner Manager
ShipBob
Partner Manager - Technology
Loyalty Lion
Account Executive
Thankful
Sr. Sales Engineering Manager
Adquadrant
Partnerships Manager