DTCX Virtual Summit

Nov 3, 2021, 3:00 PM – Nov 4, 2021, 9:00 PM

North America & EMEA

About this event

The DTCX Virtual Summit is back, and you don’t want to miss it. In July we had Gary Vee, Michele Romanow, Ezra Firestone, and 45+ other experts speak to over 3,000 attendees for the first ever DTCX summit… and we were just getting started!

The next DTCX Virtual Summit, happening November 3rd and 4th, will feature inspiring leaders from across the industry. Ecommerce is always changing and shaping the way people shop all around the world. And if your DTC brand has been in business long enough, you already know offering an excellent product isn't enough to survive — let alone thrive. Today it’s more about delivering valuable CX to attract, engage, and retain customers.

But how do you offer the best CX possible? How have consumer CX expectations changed? The world’s top experts will answer those questions and more in the second DTCX Virtual Summit.

Everything You Need for Creating Excellent CX In 2022 And Beyond

  • Gain access to top CX leaders for meaningful insights you can put into action in your business.
  • Discover new ways to prioritize CX and meet consumer experience demands.
  • Uncover innovations that are helping eCommerce giants like IKEA improve CX.
  • Identify new opportunities for translating information into assistance to provide personalized experiences.
  • See how the right amount of transparency can help you build trust and differentiate your brand from competitors.
  • Discover how consumer behavior has shifted and what customers look for in brands the most.

Join us live and gain access to eCommerce leaders discussing the new, what’s working, and what’s coming for DTC CX.


  • Seth Godin

    Seth Godin

    Marketing Visionary

  • Brent Bellm



  • Ezra Firestone

    BOOM by Cindy Joseph


  • Wes Barker

    Stunt Magician

    Magician & Entrepreneur

  • Romain Lapeyre


    CEO & Co-Founder

  • Auri Korva


    Strategic Partner Manager

  • Danny Taing


    CEO & Founder

  • Jason Wong

    Doe Beauty

    Managing Director

  • Blake Imperl


    Head of Merchant Enablement

  • Vanessa Lee


    Product Director, Storefronts

  • Kelsey Hunter


    Founder & CEO

  • Alexandria Collis

    Princess Polly

    Director of Operations

  • Derric Haynie

    Pipe 17

    Lead Gen Growth Manager

  • Kevin Gould

    Glamnetic & INH Hair


  • Brian Lange

    Future Commerce


  • Ingrid Milman Cordy

    Nuun Hydration

    Sr. Director of E-Commerce

  • Christine Sawtelle


    Director of Customer Experience

  • Chase Dimond

    Structured Agency


  • Lisa Trombetta

    Grande Cosmetics

    Marketing Director

  • Fiona Stevens


    Head of Marketing

  • Suzie Yorke


    Love Good Fats

  • Robert Miller



  • Harteg Singh

    Recharge Payments

    Head of Account Management

  • Zach Bailey


    Plus Customer Success Strategist

  • Gabe Macaluso


    Director of Customer Success

  • Corey Dubeau

    Northern Commerce

    Co-Founder & VP Strategy