DTCX Virtual Summit

North America & EMEA

About this event

The DTCX Virtual Summit is back, and you don’t want to miss it. In July we had Gary Vee, Michele Romanow, Ezra Firestone, and 45+ other experts speak to over 3,000 attendees for the first ever DTCX summit… and we were just getting started!

The next DTCX Virtual Summit, happening November 3rd and 4th, will feature inspiring leaders from across the industry. Ecommerce is always changing and shaping the way people shop all around the world. And if your DTC brand has been in business long enough, you already know offering an excellent product isn't enough to survive — let alone thrive. Today it’s more about delivering valuable CX to attract, engage, and retain customers.

But how do you offer the best CX possible? How have consumer CX expectations changed? The world’s top experts will answer those questions and more in the second DTCX Virtual Summit.

Everything You Need for Creating Excellent CX In 2022 And Beyond

  • Gain access to top CX leaders for meaningful insights you can put into action in your business.
  • Discover new ways to prioritize CX and meet consumer experience demands.
  • Uncover innovations that are helping eCommerce giants like IKEA improve CX.
  • Identify new opportunities for translating information into assistance to provide personalized experiences.
  • See how the right amount of transparency can help you build trust and differentiate your brand from competitors.
  • Discover how consumer behavior has shifted and what customers look for in brands the most.

Join us live and gain access to eCommerce leaders discussing the new, what’s working, and what’s coming for DTC CX.

Speakers

Hosts

  • Philippe Roireau

    Philippe Roireau

    Gorgias

    VP of Business Development

    See Bio
  • Billy McClennan

    Billy McClennan

    Gorgias

    Director of Strategic Partnerships

    See Bio
  • Rohan Kapoor

    Rohan Kapoor

    Gorgias

    Strategic Partner Manager

  • Michael Potters

    Michael Potters

    Gorgias

    Strategic Partner Manager

    See Bio
  • Dillon Duchesne

    Dillon Duchesne

    Gorgias

    Tech Partner Manager

    See Bio

Partners