Are you ready to take your DTC eCommerce brand to the next level? Then join us in Downtown Sydney at Doltone House Hyde Park – on August 4, 2023 – for an all-day meetup that will help you do that and more! The event will begin at 11 AM local time with welcome drinks and snacks, followed by 3 hours of panels and workshops by SWIISH, Deja Marc, TBH skincare, SingleO, Gorgias, Megaphone Marketing, Okendo, Attentive and others. We’ll also have a networking drink and talks session from 3 PM to 5 PM to close the day. 11.00 - 11.55 Boozy Brunch This year it’s more important than ever that DTC eCommerce brands provide convenient, personalized, and memorable shopping experiences. That involves focusing on critical areas, including brand identity, customer experience, omnichannel, and data utility. Having a strong brand identity and providing exceptional customer experience drives more sales. Both help keep your brand memorable and foster customer trust and loyalty. Likewise, providing a seamless digital experience across all channels and leveraging data to optimize your website will improve sales. This in-person meetup will center on these topics and more. - Learn from, and network with the top leading experts in DTC eCommerce - Discover consumer trends that will define 2023 and the opportunities for DTC eCommerce brands - Uncover the best tools to enhance customer experience, enable data-driven transformations, and drive sales - Gain insights about evolving categories, product trends, and KPIs to benchmark against - Learn about the best unique strategies, tactics, and tips to help you improve the omnichannel experience Take advantage of this opportunity. Join us in person to level up your brand growth. Limited space.Event Agenda
11.55 - 12.00 DTCx Intro by Anna Tumanova (Gorgias)
12.00 - 12.45 "Adapting in Ecommerce" Tiana Taylor (Single O)
12.45 - 13.30 Tech Panel: "Should I Stay or Should I Go. How to Keep Your Customers in 2023"
Jasper Koolen (Gorgias), Scott Goodman (Okendo), Zach Hotchkiss (Attentive), Alanah Hallam (Megaphone Marketing)
13.30 - 14.00 Coffee Break
14.00 - 14.30 "Peak Season Performance for Ecommerce brands" by Lauren Oakes (Megaphone Marketing), Maha Corbett (Swiish), Sally Obermeder (Swiish), Rosie Plunton (Deja Marc), Ben Panther (TikTok)
14.30 - 15.00 "Trends in Customer Experience in 2023 and Beyond" by Amy Elenius (Gorgias), Cherie Jones (EHP Holdings) and Rachael Wilde (tbh skincare)
15.00 - 17.00 Drinks & TalksElevating your DTC eCommerce business
What you’ll get from the event
Gorgias
Partner Manager APAC
TBH skincare & York St Brands
CMO & Co-Founder
Swiish
C0-Founder
Deja Marc
Founder & CEO
Okendo
Market Lead APAC
Biologi
Ecommerce Manager
Megaphone Marketing
CEO
Attentive
Regional VP of APAC
Gorgias
Manager of Customer Education
Swiish
Co-Founder
EHP Holdings
Head of Customer Happiness
Megaphone Marketing
Lead Growth Strategist
TikTok
Strategic Partnerships
Gorgias
Sr. Event Marketing Manager
Friday, August 4, 2023
1:00 AM – 7:00 AM UTC