DTCx Talks New York

Nov 2, 2023, 3:00 – 9:00 PM

Join us for an all-day Ecommerce meetup and thought leadership.

About this event

Are you ready to take your DTC eCommerce brand to the next level? Then join us at Capsule Studio NYC – on November 2, 2023 – for an all-day meetup that will help you do that and more!

The event will begin at 11 AM local time with welcome drinks and snacks, followed by 3 hours of panels and workshops.

We’ll also have a networking drink and talks session from 3 PM to 5 PM to close the day.

Event Agenda

11.00 - 11.55 Welcome Drinks & Snacks

11.55 - 12.00 DTCx Intro by Anna Tumanova

12.00 - 12.30 5 Easy Design Hacks to Boost Mobile Conversion Rate by Tanya Malan from Polite Agency (ex. Bonobos)

12.30 - 1.00 Strategies to Elevate Website Engagement and Conversion by Ronak Shah (OBVI) and Alex Plugaru (Gorgias)

1.00 - 1.30 Coffee Break

1.30 - 2.00 - Leveraging Personalized Experiences to Drive Revenue Growth by Justin Holmes (Gorgias), Dan Hendy (Dot Digital), Pedro de Artaega (Winclap) and Jacquelyn de Jesu (Shhhowercap)

2.00 - 2.30 - Elevating Customer Experience and Operational Excellence in Wellness Marketing by Amanda Kwasniewicz (LOVE Wellness) and Justin Holmes (Gorgias)

2.30 - 5.00 Drinks & Talks

Elevating your DTC eCommerce business

This year it’s more important than ever that DTC eCommerce brands provide convenient, personalized, and memorable shopping experiences. That involves focusing on critical areas, including brand identity, customer experience, omnichannel, and data utility.

Having a strong brand identity and providing exceptional customer experience drives more sales. Both help keep your brand memorable and foster customer trust and loyalty. Likewise, providing a seamless digital experience across all channels and leveraging data to optimize your website will improve sales.

This in-person meetup will center on these topics and more.

What you’ll get from the event

- Learn from, and network with the top leading experts in DTC eCommerce

- Discover consumer trends that will define 2023 and the opportunities for DTC eCommerce brands

- Uncover the best tools to enhance customer experience, enable data-driven transformations, and drive sales

- Gain insights about evolving categories, product trends, and KPIs to benchmark against

- Learn about the best unique strategies, tactics, and tips to help you improve the omnichannel experience

Take advantage of this opportunity. Join us in person to level up your brand growth. Limited space.


  • Tanya Malan

    Polite Agency (ex. Bonobos)


  • Alex Plugaru



  • Ronak Shah


    CEO & Co-Founder

  • Justin Holmes


    Chief Marketing Officer

  • Amanda Kwasniewicz

    Love Wellness

    VP of Customer Experience

  • Jacquelyn De Jesu


    Founder & CEO

  • Dan Hendy

    Dot Digital

    Account Executive

  • Pedro de Arteaga


    Chief Business Officer



Thursday, November 2, 2023
3:00 PM – 9:00 PM UTC

Contact Us


Gorgias logo


OBVI logo


Shhhowercap logo


LOVE Wellness logo

LOVE Wellness

Winclap logo


DotDigital logo


Bonobos logo


Polite Agency logo

Polite Agency